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NEW QUESTION 27

A law enforcement organization wants full-time automated authenticated recordings of speech from people calling an anonymous tip line. They include the "Tip Line" as a selection in their auto attendant.

When setting up Avaya Contact Recorder to do this, which two steps are needed? (Choose two.)

  • A. Create a short code to start and stop recording.
  • B. Set the recording destination to VRLA.
  • C. Select the time profile for Recording.
  • D. Configure a Tip Line folder in the Voicemail Pro drive.
  • E. Create a user for the Tip Line calls.

Answer: B,E

NEW QUESTION 28

A customer reports that when they receive a call over analog trunks, it takes 5 seconds to ring on the target.

What is causing this problem?

  • A. The IP Office is not receiving the ICLID from PSTN.
  • B. The ring delay on the system telephony settings is not configured.
  • C. The high level is set on Incoming Call Route.
  • D. The system Locale is not configured properly.

Answer: A

NEW QUESTION 29

A customer has two main receptionists using SoftConsole; however, when they are away from their desk, there are two back office workers who have the SoftConsole on their PC to take calls to cover these periods.

How many licenses are required for two of the possible four SoftConsole to work in business hours?

  • A. 0
  • B. 1
  • C. 2
  • D. 3

Answer: D

NEW QUESTION 30

Which application will allow a system administrator to see historical events and alarms on a trunk in the IP Office?

  • A. Historical Reporting Application
  • B. Advanced Summary Reporter
  • C. Call Detail Reporter
  • D. System Status Application

Answer: D

NEW QUESTION 31

When a company's internal DNS is down, how can a SIP Remote Worker client still register with the IP Office through the Wi-Fi connection?

  • A. With the FQDN and port forwarding router the Internet DNS can work.
  • B. The client must use the cellular network.
  • C. The Internet router/firewall will proxy the IP Office IP address.
  • D. DHCP will redirect the registration.

Answer: B

NEW QUESTION 32

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